Return Policy

Our return policy allows returns within 7 days of the delivery date.

To ensure your return is properly received, please use a shipping method that includes tracking information. We are not responsible for lost or missing return packages and cannot issue credits or process returns for merchandise that is not received. If your package is lost during transit, you must file a claim directly with the shipping carrier used for your return.

To qualify for a return, all items must:

Be unworn, unwashed, and unused
Have all original tags attached
Be returned in their original condition

Exchange Process

If you would like to exchange an item within 7 days of delivery, we recommend placing a new order for the desired item(s) and returning the original item(s). This helps ensure product availability and allows for faster processing and delivery.

Need Assistance?

If you cannot find the specific item(s) you are looking for on our website, please contact us. Our customer support team will be happy to assist you.

Return Shipping Costs & Process

Returns will not be accepted without prior communication and written approval from our team.
Returned items must be securely packaged and shipped with a valid tracking number. We also recommend insuring the package for its full value.
We are not responsible for any loss or damage that occurs during return shipping transit.
Store credits or eligible refunds (excluding original shipping charges unless otherwise stated) will be issued after returned items have been received, inspected, and approved.

By placing an order with edesignercollection.com, you acknowledge and agree to our return, exchange, and store credit policies.